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EVERY HOTEL GUEST EXPECTS A SPA
wellness
We help WEAVE
IN your hotel's DNA.
Curious? Start here
IMPLEMENTED AT
the state of great comfort and seamless pampering.
luxury
the state of being in optimal health, especially as an actively pursued goal.
wellness
WELLNESS REAL ESTATE
TRADITIONAL & COMPLEMENTARY MEDICINE
WORKPLACE WELLNESS
MINERAL / THERMAL SPRINGS
SPA ECONOMY
FITNESS & HOLISTIC PRACTICES
PREVENTATIVE + PERSONALISED MEDICINE & PUBLIC HEALTH
WELLNESS TOURISM
HEALTHY EATING, NUTRITION & WEIGHT-LOSS
PERSONAL CARE,
BEAUTY & ANTI-AGEING
International Wellness Economy
$1,083 B
$702 B
$119 B
$56 B
$48 B
$639 B
$595 B
$639 B
$360 B
$134 B
$4.4 trillion in 2022
Source: GWI, Global Wellness Economy Monitor, October 2018
BUILD A STRONG BUSINESS ACUMEN
For Spa Managers, Spa Directors, Spa Leaders, Spa Teams
The ultimate, step-by-step productivity course for hotel spa leaders who understand that automating repeat tasks, having an spa team to communicate clearly and effectively with on a consistent basis, is key to the success of a hotel spa.
WE NEED THIS TRAINING!
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SPA TEMPLATES & RESOURCES
Designed to improve the productivity and efficiency of your hotel spa team.
Aiming to generate incremental revenue, improve profitability and maximise return on investment, these unique resources detail practical guidelines and processes you may reference and customise to your own specific requirements.
Spa Operating Procedures Manual for 2020 is available soon, for immediate download, so you can streamline your systems and protocols in a more visual way.
PERUSE OUR SPA TEMPLATES
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CREATE UNIQUE WELLNESS OFFERINGS
Modern travelers want to improve their health and lifestyle.
To indulge in simple luxuries whilst on vacation, then take home healthy new habits + easy-to-follow routines is the way of the future [for hotels!]
We've had more requests from destination resorts looking to add to or expand their repertoire of health and well-being offerings for esteemed guests.
GET STARTED
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VIEW CLIENT PORTFOLIO
Having worked 23 years as featured Fitness Coach, Yoga Instructor and Massage Therapist Trainer at Aman resorts + private client summer homes, I served and observed what makes high-level hotel guests + global affluent consumers, delight in their holiday stay (hint: it has something to do with a well-planned wellness ecosystem).
I can't wait to help you set up
revenue-generating wellness systems
spa strategies
winning leisure facilities
at your hotel or luxury villas, for the ultimate goal: delighted guests + happy staff + revenue targets met!
I’m Roxanne.
Spa & Wellness Consultant for Luxury Hotels
ALOHA!
Hoteliers are busy and hotels are a 24/7 operation. I get it.
Which is why setting up profitable wellness journeys at your hotel or resort can seem like a daunting undertaking: getting all the departments well trained to make those journeys seamless.
— yati Talib, Spa Manager
Staff productivity is remarkably better and spa revenues are up 12% from last year.
— URS AEBI, GENEERAL MANAGER
Roxanne was responsible for the award-winning concept and implementation of our luxurious resort spa.
— Elizabeth MADRAS, SPA DIRECTOR
Roxanne's spa leader trainings are second to none and they extensively cover everything you need to know about productivity, organisation and smooth team operation...
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Your privacy is important to us. Your information will not be shared or sold.
Access WML's Comprehensive Services Guide
The 2021 Guide to Luxury Hotel Spa Beds
From selecting the right type and style of massage bed for your unique hotel or resort, to ideal sheet choices and hotel spa bed set-up, this is the guide to getting it right!
Your guests will hurry to rave and post about your *yummy* treatment room beds.
Before you add the wrong items to your FF&E, refer to this NEW 2021 Guide first!
for weekly notes filled with stories of marriage and little ways to shower your spouse with love!
anti-ageing
for weekly notes filled with stories of marriage and little ways to shower your spouse with love!
BEAUTY
for weekly notes filled with stories of marriage and little ways to shower your spouse with love!