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My team and I have made it our mission to help you create and scale your hotel's wellness offerings, by curating programmes that align with your concept, for 'delivery' by spa, recreation and holistic teams. You can find our pre-construction and pre-opening services for luxury hotels here.

FOUNDER OF
WELLNESS MEETS LUXURY

Aloha, I'm Roxanne

OBSERVATIONS

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Launching meaningful + mindful wellness offerings takes thoughtful planning, understanding, training and coordination.

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It's entirely possible that hotel staff be intuitive and supportive of guests’ experience so that it appears seamless, while each hotel team member works to ensure that the total journey for guests is smooth and unforgettable.

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Working directly with spa teams and decision-makers at hotels in Asia Pacific for 16 years, I understand how a hotel's around-the-clock operation can make for little time to sit and assess whether current processes are making for the best use of each team member's time. I've watched how resort spas would continue to run the 'same old' processes that could be better streamlined to reach departmental goals.

JONATHAN

LUCIA

JUKKRAWAT

ROXANNE

meet the team

select a team member to learn more

paul

iliana

tracy

THOMAS

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REGGAE GOLD

On repeat

BLENDED W MCT

Coffee order

TORONTO

LOCATED IN

A veteran since 23 years in the hotel and resort spa industry and a leader in yoga and fitness, I've had the honour of working with branded and boutique hotels and resorts in Asia Pacific and Europe.

My team and I work with hotel visionaries to train staff and systematise automations, for a healthy, repeatable ecosystem: customised, build-able programmes, happy guests and consistent revenues.

We're excited to help you roll out wellness programmes and spa offerings that suit and match your hotel's unique wellness vision.

SPA & LEISURE CONSULTANT & HOSPITALITY WELLNESS DESIGN PROJECT LEAD

roxanne de guzman

CLASSICAL JAZZ

On repeat

ICED CAP

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THAILAND

LOCATED IN

Teamwork is everything to me.

As Thai Spa Manager, working at the beautiful Amanpuri six-star resort for thirteen years, our team always worked together to figure out solutions and we served at a very high standard - with joy!

 My passion helping to bridge the gap between vision and execution - bringing all aspects of spa branding and development together into one cohesive business unit.

MANAGING DIRECTOR & CONSULTANT TRAINER

jukkrawat la onsuwan

SOUL

On repeat

Tea!

Coffee order

IRELAND

LOCATED IN

Lucia began her career as a trained Beauty Therapist and worked with Steiner and five-star resorts around the world.

Her appetite for learning more about the industry grew when she began her holistic and Ayurvedic studies and eventually travelled to Thailand to learn various Eastern modalities.

Progressing into training and management roles, Lucia has been working as a Spa Consultant for the past four years, and was sought out for luxury resort projects in Maldives, Middle East, Southeast Asia and Europe. Her passion firmly lies with education, the guest experience and developing authentic wellness experiences.

PROJECT CONSULTANT & SPA THERAPIST TRAINER

lucia mccallion

FUNK 'N' SOUL

On repeat

DOUBLE ESPRESSO

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IRELAND

LOCATED IN

With over fifteen years experience in the fitness and luxury hospitality industry, Johnny is a seasoned wellness specialist who has worked with multiple award-winning hospitality and fitness brands in Europe, the Middle East and Asia.

His passion for concept design and delivering authentic wellness experiences produce projects which merge form and function to deliver maximum bang for your buck and help you stand out from the crowd.

Fitness Concept Planning & Design | Health & Wellness Professional

jonathan owen

New Coldplay

On repeat

Black

Coffee order

Sunny LA

LOCATED IN

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the wordsmith

PHOTOGRAPHER, coach & coffee AFICIONADO

tina ellison

OASIS

On repeat

BLACK

Coffee order

SURREY

LOCATED IN

As a project-based, creative collaborator, Thomas is the sole Director of Flowstorm Ltd, and hands-on 3d artist using the latest technology to produce stunning visuals for hospitality architects and designers. This artwork can be purely digital or incorporated into photographs of the existing design.

Thomas studied architecture at the University of Edinburgh graduating with an MA(Hons) and BArch, RIBA Part 2. The following 12 years were spent gaining and developing his skills in the art of 3d visualisation, working within architects offices around London. During this time he established and worked within the in-house 3d vis team at Allies and Morrison Architects.

3D Architectural Visualiser

thomas horsley

indie ambience instrumental

On repeat

AMERICANO WITH OAT MILK

Coffee order

TORONTO

LOCATED IN

Tracy is an award-winning and accredited interior designer with the skill set acquired working at the most esteemed design & architecture studios. A project consultant with WML, Tracy has a flair for designing hospitality, retail and restaurant interiors.

"I enjoy enlightening clients and the team through design processes, pushing creative boundaries while ensuring commercially successful outcomes for everyone.  

My design experience spans over 15 years working with global brands to forward-thinking small businesses. With each project I strive to make a positive impact, using design to create greater good for the community, clients and their guests.
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interior Designer specialising in branded spaces for retail, hospitality and workplaces

tracy ho

SOUL

On repeat

Tea!

Coffee order

TORONTO

LOCATED IN

A project-based expert in brand strategy and graphic design, Iliana is passionate about helping clients uncover creative ways to map a brand’s journey from ideation to implementation.

"I believe in cross-disciplinary, strategic design - from branding to interior, art and way-finding, we create multi-sensory experiences that communicate, touch, and influence.

I have spent over ten years in the design industry working extensively with international brands all around the world to bring ideas into reality - launch unique companies, navigate through re-branding and build memorable environments.
"

Brand Strategist, Interior Art, Graphics & Signage

iliana sergeev

rock'n'roll

On repeat

half & half

Coffee order

PHILIPPINES

LOCATED IN

As a former Wikihow illustrator, I admittedly spend a lot of time in front of a screen. I enjoy creating digitally from 'digital drawing' to painting and editing.

Once I gained expertise with 3D and other creative design projects, it became more of a passion. I'm always open to learning new things and surrounding myself with creative people, especially related to hospitality and tropical hotels and spas. We have a lot of beautiful resorts in the Philippines, and our over 7,000 islands are a haven of untouched beauty that is always inspiring.

SKETCH ARTIST & ADMIN ROCKSTAR

paul dingal

ways we can help

PRE-CONSTRUCTION SPA & WELLNESS CONSULTATION

PRE-OPENING SPA CONSULTING FOR LUXURY HOTELS

spa standard operating procedures re-imagined

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I would like to see more highly qualified therapists on the wellness side as that is where the [spa] industry is heading.

MAGGIE GUNNING

We are enhancing the suites in five-star hotels and resorts. We are building a small spa facility within a suite, which is working very well for us.

may 2020

The wellness industry has been one of the hardest hit sectors in travel. In the long-term...wellness breaks will be in high demand – with many of us looking for places that offer respite for the soul & much-needed holistic expertise.

Angelina Villa-Clarke, FORBES, MAY 2020

Meditation is a key element of many alternative therapies, often combined with prayer, music and mantra chanting. This is not a technique, but rather a way of life and ‘detached observation of the thought process’.

client name

THE DATAI

AMANPURI

THE RACHA

TWIN PALMS

Phothalai

spa staff standards upgrade

spa products training

pre-opening staff training

featured yoga & fitness coach

spa & wellness consultant

PROJECTS

2009-2010

2011

2004-2005

High Season: 1997-2017

2019-2020

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Accepting applications to work with new hotel clients in Q4 2021

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The 2021 Guide to Luxury Hotel Spa Beds

    From selecting the right type and style of massage bed for your unique hotel or resort, to ideal sheet choices and hotel spa bed set-up, this is the guide to getting it right!

    Your guests will hurry to rave and post about your *yummy* treatment room beds.

    Before you add the wrong items to your FF&E, refer to this NEW 2021 Guide first!